Smart tool to protect public transport revenues, assets, passengers and mobility
Fare evasion (travelling without a valid ticket) is a serious problem affecting public transport worldwide. Not only does it cause significant revenue losses for transport operators, but it also creates a feeling of unfairness and unease among paying passengers.
With DETECTOR, our aim is to help transport operators in their efforts to tackle the problem of fare evasion, as a complementary solution to their already existing control systems.
How it works
A camera above the ticket barrier feeds images to DETECTOR’s AI-software and detects fraudulent incidents.
The system forwards screenshots of each incident to the app installed on the smartphones of ticket inspectors.
The outcome of each incident is fed back to the system so that other inspectors can see it in real time, allowing for coordinated ticket checks.
Public operators can make use of real-time fare evasion data, real-time intervention tracking, efficiency analysis, and inspection routes recommendations.
Initially deployed in Barcelona, DETECTOR is currently actively operating at 14 stations and being tested in 5 different countries.
One camera for multiple gates
Cameras are installed above the ticket barriers allowing for a multi-angle view over the passengers entering or exiting the stations.
One camera can surveil multiple access gates at the same time.
DETECTOR is a standalone system that works exclusively on video analytics, and is not connected to the fare gates or to the ticket validation systems.
Ticket inspectors receive fare-dodging alerts within 3-5 seconds of the incidents on the app installed on their smartphones (available both on iOS and Android). The alerts can be customised to include sound and vibration.
The app has a simple and easy-to-use UI, displaying clear sequential images of the fraudulent incident/ passenger at the gate.
Ticket inspectors can log the outcome of each incident in the app (passenger was checked/ fined or not fined, etc.)
Performance and scalability
Our system can be customized to fit your video managing system architecture